You may return most unused items within 30 days of delivery for a refund or exchange. Products must be in original condition with all tags attached. Beauty items can be returned if at least 75% of the product remains. To start a return, contact our support team via email or phone.

Each product page includes a detailed size chart with measurements in inches and centimeters. We also provide model information including height and usual size. If you are between two sizes, we recommend choosing the larger one for a relaxed fit. You can email us your body measurements, and we will suggest a size.

No, we do not test any of our beauty items on animals. We also ask our manufacturing partners to follow the same standard. Our formulas use ingredients that are already proven safe through alternative methods. You will find a cruelty-free symbol on every beauty product page.

Orders are processed within 1–2 business days. Standard shipping usually takes 3–6 business days depending on your location. Express shipping options are available at checkout for faster delivery. Once your order ships, you will receive a tracking number by email.

We restock popular items regularly, but some seasonal pieces may not return. You can sign up for a restock alert on any sold‑out product page. We typically add new inventory every two to three weeks. If an item will not be restocked, we mark it as “Final run” on the product page.